Privacy Policy
Last updated: September 2026
HYBLABS ("we", "us", or "our") operates a fitness platform that connects users with studios, coaches, classes, and digital fitness content. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using HYBLABS, you agree to the practices described here.
Information We Collect
- Account information: name, email address, and password (stored securely) when you create an account.
- Profile information: photo, bio, fitness interests, and content you choose to post.
- Booking & transaction data: the classes, memberships, and products you book or purchase. Payment card data is handled entirely by our payment processor, Stripe — we never see or store your full card number.
- Usage data: device type, approximate location, and how you interact with the app, used to improve and personalize the service.
- Health & fitness inputs: any workout logs, goals, or activity you voluntarily enter to use tracking and coaching features.
How We Use Your Information
- To create and manage your account and process bookings and payments.
- To send booking confirmations, reminders, and updates about classes you've joined.
- To provide AI-powered recommendations and coaching based on your activity.
- To operate the social feed, follows, challenges, and notifications.
- To communicate with you about product changes, policy updates, and support.
- To analyze usage and improve reliability, performance, and safety.
Sharing Your Information
We share the details needed to fulfill your bookings with the studio or coach you book with (for example, your name and the number of participants). We use Stripe to process payments and may use third-party providers for email, analytics, and notifications — each under appropriate data-protection agreements. We do not sell your personal information. We disclose information when required by law or to protect the rights, safety, or property of our users or HYBLABS.
Data Retention
We keep your account and booking data for as long as your account is active and as needed to provide the service and comply with legal obligations. You may request deletion of your account at any time; certain transaction records may be retained as required by law.
Your Rights & Choices
You can access, correct, or delete your profile information from your account settings. You may opt out of marketing communications at any time. If you are located in a jurisdiction with data-protection rights (such as the EU/UK GDPR or California's CCPA), you may have additional rights regarding your personal data; contact us to exercise them.
Fitness & Health Data
Any fitness or health-related information you provide is voluntary and is used only to enable the features you choose. We are not a healthcare provider and do not provide medical advice. Always consult a qualified professional before beginning any fitness program.
Children
HYBLABS is not intended for children under 13 (or the applicable minimum age in your region). We do not knowingly collect their data.
Changes to This Policy
We may update this policy from time to time and will note the "Last updated" date above. Continued use after changes constitutes acceptance.
Contact Us
Questions about your privacy? Email hello@hyblabs.com or visit our contact page.
